We see whole people - not single problems
We work with people facing some of the most difficult circumstances in our community: poor mental health, dependence on drugs or alcohol, isolation, financial hardship, and a loss of confidence and direction.
People rarely arrive with one need in isolation. Poor mental health, addiction, and the loss of structure and self-worth are deeply connected, so they need to be addressed together. That belief shapes everything we do.
One cohesive service. A person can enter through any strand and move between them as needs change. Recovery addresses the substance · Counselling addresses the mind · Mentoring addresses the life.
“You don’t have to travel the journey alone.”
A waypoint is a point on a journey, it offers direction, support, guidance and reassurance.
Our service at a glance
Support shaped around the person
Counselling and mentoring are each available on their own. For people facing drug or alcohol dependence, our recovery pathway brings all three together, one joined-up journey from crisis to stability to growth.
Non-opiate drug & alcohol recovery
Structured, professional recovery support for people dependent on alcohol and non-opiate substances.
An integrated pathway that includes counselling and mentoring.
Mental health support through counselling
Professional, qualified counselling that addresses the emotional and psychological roots of distress.
Waypoint mentoring
One-to-one, relationship-based mentoring that walks alongside people as they rebuild everyday life.
How it fits together: Counselling addresses the mind and mentoring addresses the life, each available on its own. Recovery addresses the substance and brings all three together, because dependence is rarely just one problem.
Distance travelled
A typical journey through recovery
Crisis / entry
Substance use stabilised; immediate risks reduced; the person feels safe to begin.
Stabilising
Underlying trauma and distress begin to heal; healthier coping strategies develop.
Rebuilding
Confidence, routine, belonging and purpose are rebuilt; independence grows.
Sustaining
Progress is maintained; supported for as long as needed, not discharged at a fixed point.
However you reach us, you won’t walk it alone.
Whether you’re looking for support for yourself, someone you care about, or a person you work with, we’re here to help.
Get support or refer someone