Guidance · Growth · Every step forward
Waypoint mentoring
A mentoring and wellbeing scheme built around people, not problems. We meet people where they are and walk alongside them at their own pace.
Refer or self-refer
Why Waypoint exists
Nobody should have to navigate this alone
Many people face barriers that leave them feeling isolated, overwhelmed, or unsure of their next steps. Waypoint exists to be a point of direction, support, guidance and reassurance when people need it most.
Barriers people face
- Mental health challenges
- Lack of confidence and social isolation
- Unemployment, re-skilling and re-learning
- Financial pressures and housing concerns
- Difficulty accessing support services
What is Waypoint?
What we provide
One-to-one mentoring
A trusted person who walks alongside you, at your pace, for as long as you need.
Mental health support
Practical and emotional support to improve everyday wellbeing and resilience.
Goal setting & encouragement
Achievable goals, celebrated progress, and confidence built step by step.
Practical assistance
Help with letters, bills, paperwork, forms, applications and appointments.
Signposting
Connection to specialist services, and back into recovery or counselling when needed.
Opportunities to grow
Reconnecting with community, exploring volunteering, preparing for training or work.
Our philosophy
Distance travelled, a small step forward is still progress.
Success is not measured by where someone starts. It is measured by:
- Personal growth and confidence gained
- A strong sense of self-worth and belonging
- Skills developed and obstacles overcome
The Waypoint journey
How support works
The individual remains at the centre of the journey throughout. There is no “one size fits all”.
Referral & first conversation
A referral is received and we have an initial conversation to understand individual needs.
Understanding & matching
A face-to-face discussion about how Waypoint can work for the individual, and matching with the right support.
Goals & mentoring
Setting achievable goals and beginning regular mentoring sessions.
Progress & independence
Celebrating progress and developing growing independence and confidence.
What makes Waypoint different
We walk with people, not ahead of them
- Relationships before results
- Acceptance before action
- Encouragement before improvement
- Strengths before weaknesses
- Progress before perfection
We believe every person has value, potential, and something meaningful to contribute.
Who can access Waypoint?
Waypoint is open to anyone who would benefit from mentoring and wellbeing support. Referrals may come from:
- Department for Work and Pensions / Job Centres
- Two Rivers Housing & other local housing associations
- Local agencies and community partners
- Friends and family
- Self-referrals
Outcomes we hope to see